Cherokee Grand Hotel

196 Paint Town Rd, Cherokee, NC, United Statesshow map
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Rooms and Guests
0Guests / room
Highlights
9
SuperbBased on  25 reviews
Overview

The budget Cherokee Grand Hotel is a 2-star property located 1200 meters away from Harrah's Cherokee Casino.

The city center is about 20 minutes on foot.

The hotel allows quick access to mountains and a national park.

Asheville Regional airport is within a 70 km distance from the hotel.

Rooms

Cherokee Grand Hotel provides 90 guestrooms appointed with Wi-Fi, cable TV, a laptop safe, a fridge and a work desk for a pleasant stay in Cherokee. Room facilities include a microwave and coffee/tea makers as well as a pillow-top mattress and a down comforter.

Eat & Drink

Guests can savor coffee and tea in the café bar. Brio Tuscan Grill offers Italian and American dishes and lies 150 meters away.

Services

Corporate travelers can use a business center and a conference room available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   90.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Cafe

Shuttle

Free shuttle service

Fitness/ Gym

Exercise gym

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Exercise gym

Services

  • Free shuttle service
  • Room service
  • Car rental
  • Laundry

Dining

  • Restaurant with air conditioning
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Seasonal outdoor pool
  • Spa centre
  • Jacuzzi

Room view

  • Mountain view

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Harrah's CasinoHarrah's Casino1400 ft
Cherokee Bungi CoasterCherokee Bungi Coaster700 ft
Santa's LandSanta's Land700 ft
Smoky Mountain Gold and RubySmoky Mountain Gold and Ruby700 ft
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Paula Deen's KitchenPaula Deen's Kitchen500 ft777 Casino Drive
Frontier Pancake HouseFrontier Pancake House200 ft352 Paint Town Rd
Brio Tuscan GrillBrio Tuscan Grill500 ft777 Casino Drive
Noodle BarNoodle Bar400 ftCasino Road
Fresh Market Square BuffetFresh Market Square Buffet500 ft777 Casino Drive
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Museum of the Cherokee IndianMuseum of the Cherokee Indian1.2 mi
PHS Indian HospitalPHS Indian Hospital1.4 mi
Harrah's Cherokee CasinoHarrah's Cherokee Casino3700 ft
Cherokee Visitor\'s CenterCherokee Visitor\'s Center1.2 mi498 Tsali Blvd
Museum of the Cherokee IndianMuseum of the Cherokee Indian1.3 miHighway 441 and Drama Road
Oconaluftee Islands ParkOconaluftee Islands Park1.3 miHwy 441
Qualla Arts and Crafts MutualQualla Arts and Crafts Mutual1.3 mi645 Tsali Blvd
Cherokee Heritage Museum and GalleryCherokee Heritage Museum and Gallery1.3 miSaunooke Village
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Getting around
Airports
Gatlinburg (GKT)29.7 mi
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Reviews
8.6
SuperbBased on  25  reviews
  • 7.4
    Very good

    very close to casino, inexpensive

    old tv, just regular channels, budget hotel

  • 10.0
    Exceptional

    The whole place is wonderful, Acrossed the street from casino, very clean.Very friendly

  • 5.0
    Guest rating

    The nightly staff (which were Cherokee Indians) were delightful and helpful. Close to the Casio Cheap price

    Morning staff was horrible. Not only did they have attitudes, but the breakfast was horrible. They ran out of almost everything and when we informed them, they rolled their eyes and huffed about it. Beds were hard Color of the walls in room were horrible No paintings or pictures on wall... Stripped with screws still showing Overall, bad experience and won't stay here again .

  • 10.0
    Exceptional

    The best customer service I've had in a long time!!! Location to harrah's Cherokee Casino was awesome with the shuttle available. I am a hard person to please but would definitely recommend the Grand Cherokee to my family and friends.

  • 6.2
    Good

    location

    Breakfast was not restocked in morning (when we went to breakfast, all the waffles and most of pastries were already gone and not refilled)

  • 6.2
    Good

    Comfortable beds

    When we got up in the morning there were cockroaches crawling on the walls. UGH!!!!

  • 9.6
    Exceptional

    the shuttle service to the casiona was perfect.the driver was friendly and very curteous.

  • 10.0
    Exceptional

    The friendlieness of the staff; the room was exactly as advertised; the continental breakfast was very good. The staff was very accomodating in that they supplied shuttle service for New Years Eve to Harrah's Casino.

  • 9.2
    Superb

    Staff at front desk very friendly.had no tv control..maintenance had a new one for us within 15 minutes!

  • 10.0
    Exceptional

    we were very impressed with the hotel for the money. everyone was really friendly and it was very clean and comfortable

  • 10.0
    Exceptional

    convienient to harrahs casino the reason we went to Cherokee.

    The room didn't have HBO or Movie channels

  • 7.4
    Very good

    price location near Casino

    towels were very small and linens did not seem fresh floor is old carpet, their breakfast was lacking for sure, but for the price and size of the room, location near Casino..very high marks

  • 9.2
    Superb

    Centrally located

    Staff was a bit rough...received a call at 11pm asking me to come down and sign something...woke me up! :( a bit noisy because hotel was full...and the Inn had changed names so it took me a while to find it...now called Cherokee Grand Hotel. All in all it was a pleasant stay.

  • 7.4
    Very good

    Comfortable setting.

    I left my iPad on the night table closest to the window in my room and it was taken. In the thirty years or so that I have being staying in hotels, I have left other items in them before and it has been my experience that employees at these other hotels turned in left items to the main office. However, this was not the case at your hotel. My iPad was taken from the room that I stayed in. I am extremely disappointed. My initial feeling upon meeting friendly staff at the front desk, was that staff in general was trustworthy and would have rated them as excellent in this survey. However, it is evident that all of your staff is trustworthy. This situation has taught me that it is easy to be victimized at your hotel.

  • 7.4
    Very good

    Location, clean comfortable room

    one two slice toaster at breakfast was not enough

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Highlights
9
SuperbBased on  25 reviews
Good to know
Check-infrom 4 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gatlinburg (GKT)29.7 mi
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room